Patient-Focused Front Desk & Scheduling Specialist

ADVOCARE, LLC; Lumberton Township (NJ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Multiple medical and prescription

Dental and vision care plans

Health Savings Accounts (HSAs)

Flexible Spending Accounts (FSAs)

Voluntary critical illness, cancer, &

Voluntary hospital indemnity coverage

Voluntary short-term and long-term dis

Voluntary term life insurance and AD&D

401(k) retirement savings plan

Paid time off (PTO)

Commuter benefits

Group auto and homeowners insurance

Job summary

ADVOCARE, LLC, a physician-owned practice serving New Jersey, Pennsylvania, and Delaware, seeks a friendly Front Desk Receptionist to greet patients, manage front-office communications, and support scheduling in a busy clinical setting.

The role requires excellent customer service, professionalism, and strong multitasking as you handle calls, appointments, and EMR entries while preserving patient confidentiality and a welcoming environment for patients and staff.

Qualifications

• High School Diploma or equivalent required.
• Front desk or medical office experience preferred.
• Familiarity with electronic medical records (EMR) is a plus.
• Excellent customer service and communication skills.

Responsibilities

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency
• Schedule and confirm patient appointments
• Transfer calls and take accurate messages according to office procedures
• Greet patients and visitors and notify the appropriate team member of their arrival
• Collect and post co-pays and communicate outstanding balances
• Check patients out and follow proper check-out protocols
• Notify the doctor when a patient cancels
• Type correspondence and office memos as directed
• Transcribe visit details into medical reports
• Prepare charts, gather necessary paperwork, and print daily appointment schedules

Skills

Excellent customer service

Professionalism

Confidentiality

Multitasking

Interpersonal skills

Adaptability

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

ADVOCARE, LLC, a physician-owned practice serving New Jersey, Pennsylvania, and Delaware, seeks a friendly Front Desk Receptionist to greet patients, manage front-office communications, and support scheduling in a busy clinical setting.

The role requires excellent customer service, professionalism, and strong multitasking as you handle calls, appointments, and EMR entries while preserving patient confidentiality and a welcoming environment for patients and staff.