Patient Care Front Desk Specialist (Part-Time)

Advocare LLC; Fair Lawn (NJ); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Medical insurance options

401(k) retirement savings plan

Paid time off (PTO)

Commuter benefits

Dental and vision care

Job summary

Advocare, LLC is seeking a friendly Receptionist to join our medical team in New Jersey. The role involves greeting patients, managing front-office communications, and supporting scheduling and administrative tasks in a busy clinic.

The ideal candidate will deliver exceptional customer service, maintain a welcoming environment for patients, staff, and visitors, and handle calls, appointments, and check-out procedures. Office hours are part-time, 20–30 hours per week.

Qualifications

• Excellent customer service and communication skills.
• Ability to maintain professionalism, confidentiality, and diplomacy.
• Strong interpersonal skills with diverse individuals.
• Detail-oriented with follow-up and multitasking capabilities.

Responsibilities

• Answer incoming calls on a multi-line system with professionalism.
• Schedule and confirm patient appointments
• Transfer calls and take messages according to procedures
• Greet patients and notify the appropriate team member of arrival
• Collect and post co-pays and communicate balances
• Check patients out and follow checkout protocols
• Notify providers of cancellations or scheduling issues
• Type correspondence and office memos
• Transcribe visit details into medical reports
• Prepare charts and print daily appointment schedules

Skills

Customer service

Communication

Professionalism

Multitasking

Microsoft Office

Education

High School Diploma or equivalent

Tools

EMR familiarity

Job description

Advocare, LLC is seeking a friendly Receptionist to join our medical team in New Jersey. The role involves greeting patients, managing front-office communications, and supporting scheduling and administrative tasks in a busy clinic.

The ideal candidate will deliver exceptional customer service, maintain a welcoming environment for patients, staff, and visitors, and handle calls, appointments, and check-out procedures. Office hours are part-time, 20–30 hours per week.