Patient-Focused Medical Front Desk Coordinator

Advocare LLC; Marlton (NJ); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical coverage

Dental & vision

HSAs/FSAs

401(k) retirement plan

Paid time off

Commuter benefits

Disability insurance

Life insurance

Job summary

Advocare LLC in Marlton, NJ seeks a friendly Front Desk Receptionist to greet patients, manage front-office communications, and support administrative and scheduling tasks for a welcoming patient experience.

The ideal candidate will deliver excellent customer service, maintain professionalism and confidentiality, and adapt in a fast-paced environment while coordinating with staff and visitors.

Qualifications

• High school diploma required; medical office experience preferred.
• EMR familiarity is a plus.
• Strong customer service and professional demeanor.
• Ability to manage calls and scheduling accurately.

Responsibilities

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency
• Schedule and confirm patient appointments
• Transfer calls and take accurate messages according to office procedures
• Greet patients and visitors and notify the appropriate team member of their arrival
• Collect and post co-pays and communicate outstanding balances
• Check patients out and follow proper check-out protocols
• Type correspondence and office memos as directed

Skills

Customer service

Communication skills

Professionalism

Confidentiality

Interpersonal skills

Multitasking

Detail-oriented

Education

High School Diploma or equivalent

Front desk or medical office experience preferred

EMR familiarity a plus

Tools

EMR software

Job description

Advocare LLC in Marlton, NJ seeks a friendly Front Desk Receptionist to greet patients, manage front-office communications, and support administrative and scheduling tasks for a welcoming patient experience.

The ideal candidate will deliver excellent customer service, maintain professionalism and confidentiality, and adapt in a fast-paced environment while coordinating with staff and visitors.