Front Desk

ADVOCARE, LLC; Flanders (NJ); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Vision

FSA

Insurance discounts

Job summary

Advocare, LLC is seeking a friendly and organized Front Desk Receptionist to join our clinical team in New Jersey. You will greet patients, manage front-office communications, and support scheduling and administrative tasks in a patient-centered environment.

The ideal candidate has strong customer service, professionalism, and multitasking abilities, with proficiency in Microsoft Office. Experience with EMR is a plus, and this is a part-time position offering benefits for eligible staff.

Qualifications

• High School Diploma or equivalent.
• Experience in a medical front desk is preferred.
• Familiarity with EMR is a plus.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients and visitors in a professional manner.
• Schedule and confirm patient appointments.
• Transfer calls and take accurate messages per office procedures.
• Greet patients and notify the appropriate team member of arrival.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow checkout protocols.
• Type correspondence and office memos as directed.
• Prepare charts, gather necessary paperwork, and print daily schedules.

Skills

Customer service

Communication

Professionalism

Confidentiality

Interpersonal skills

Multitasking

Detail-oriented

Education

High School Diploma

Tools

Microsoft Office

Job description

Description

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Front Desk Receptionist Responsibilities:

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency
• Schedule and confirm patient appointments
• Transfer calls and take accurate messages according to office procedures
• Greet patients and visitors and notify the appropriate team member of their arrival
• Collect and post co-pays and communicate outstanding balances
• Check patients out and follow proper check-out protocols
• Type correspondence and office memos as directed
• Prepare charts, gather necessary paperwork, and print daily appointment schedules

Part-time Benefits:

• Vision
• Flexible Spending Accounts
• MetLife Auto/Vehicle & Home Insurance Discounts

Requirements

Front Desk Receptionist Required Skills and Abilities:

• Excellent customer service and communication skills
• Ability to maintain professionalism, confidentiality, and diplomacy
• Strong interpersonal skills with the ability to work with diverse individuals
• Detail-oriented with strong follow-up and multitasking capabilities
• Adaptable and flexible in a fast-paced, ever-changing environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Education and Experience:

• High School Diploma or equivalent
• Front desk or medical office experience preferred
• Familiarity with electronic medical records (EMR) is a plus