Medical Front Desk & Patient Concierge

Advocare LLC; Jersey City (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Sick leave

Job summary

Advocare LLC is seeking a friendly Front Desk Receptionist to welcome patients, manage front-office communications, and support administrative tasks in a busy pediatric and family practice setting in New Jersey. The role emphasizes exceptional customer service, confidentiality, and professional interactions with patients, staff, and visitors.

The ideal candidate will handle multi-line calls, appointments, insurance verifications, and basic documentation while maintaining an organized, welcoming

Qualifications

• High School Diploma or equivalent required.
• Medical office experience is required.
• EMR experience preferred.
• Computer skills required.

Responsibilities

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency.
• Schedule and confirm patient appointments.
• Insurance verification, filling required forms.
• Greet patients and visitors and notify the appropriate team member of their arrival.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow proper check-out protocols.
• Notify the doctor when a patient cancels.
• Type correspondence and office memos as directed.
• Transcribe visit details into medical reports.
• Prepare charts, gather necessary paperwork, and print daily appointment schedules.

Skills

Customer service

Communication

Professionalism

Confidentiality

Interpersonal skills

Detail orientation

Multitasking

Education

High School Diploma or equivalent

Medical office experience

Tools

MS Office

EMR software

Job description

Advocare LLC is seeking a friendly Front Desk Receptionist to welcome patients, manage front-office communications, and support administrative tasks in a busy pediatric and family practice setting in New Jersey. The role emphasizes exceptional customer service, confidentiality, and professional interactions with patients, staff, and visitors.

The ideal candidate will handle multi-line calls, appointments, insurance verifications, and basic documentation while maintaining an organized, welcoming