Medical Front Desk & Patient Concierge

Advocare LLC; Jersey City (NJ); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Paid time off

Sick leave

Résumé du poste

Advocare LLC is seeking a friendly Front Desk Receptionist to welcome patients, manage front-office communications, and support administrative tasks in a busy pediatric and family practice setting in New Jersey. The role emphasizes exceptional customer service, confidentiality, and professional interactions with patients, staff, and visitors.

The ideal candidate will handle multi-line calls, appointments, insurance verifications, and basic documentation while maintaining an organized, welcoming

Qualifications

• High School Diploma or equivalent required.
• Medical office experience is required.
• EMR experience preferred.
• Computer skills required.

Responsabilités

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency.
• Schedule and confirm patient appointments.
• Insurance verification, filling required forms.
• Greet patients and visitors and notify the appropriate team member of their arrival.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow proper check-out protocols.
• Notify the doctor when a patient cancels.
• Type correspondence and office memos as directed.
• Transcribe visit details into medical reports.
• Prepare charts, gather necessary paperwork, and print daily appointment schedules.

Connaissances

Customer service

Communication

Professionalism

Confidentiality

Interpersonal skills

Detail orientation

Multitasking

Formation

High School Diploma or equivalent

Medical office experience

Outils

MS Office

EMR software

Description du poste

Advocare LLC is seeking a friendly Front Desk Receptionist to welcome patients, manage front-office communications, and support administrative tasks in a busy pediatric and family practice setting in New Jersey. The role emphasizes exceptional customer service, confidentiality, and professional interactions with patients, staff, and visitors.

The ideal candidate will handle multi-line calls, appointments, insurance verifications, and basic documentation while maintaining an organized, welcoming