Patient Experience & Scheduling Coordinator

Family Health Care; McBain (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Family Health Care in McBain, MI seeks a friendly front desk receptionist to greet patients and visitors and ensure a smooth patient flow. You will be the first point of contact and help create a positive experience.

Responsibilities include answering calls, scheduling appointments, and maintaining HIPAA compliance, with a preference for candidates who have in-medical-office experience or knowledge of medical terminology.

Qualifications

• High School diploma or GED required.
• Computer experience required.
• One year of work experience, preferably in a medical office.
• Knowledge of medical terminology preferred.
• Previous experience in healthcare environments is a plus.

Responsibilities

• Greet patients and visitors.
• Answer telephone, screen calls, and take messages.
• Follow office-scheduling procedures to book, coordinate, and reschedule appointments.
• Maintain HIPAA confidentiality.

Skills

Computer experience

HIPAA knowledge

Experience in healthcare

Education

High School diploma or GED

Job description

Family Health Care in McBain, MI seeks a friendly front desk receptionist to greet patients and visitors and ensure a smooth patient flow. You will be the first point of contact and help create a positive experience.

Responsibilities include answering calls, scheduling appointments, and maintaining HIPAA compliance, with a preference for candidates who have in-medical-office experience or knowledge of medical terminology.