Patient Front Desk & Office Assistant - Full Benefits

Family Health Care; Big Rapids (MI); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Family Health Care in Big Rapids, MI seeks a full-time front desk receptionist to welcome patients and visitors, manage calls, and assist with scheduling. The role demands HIPAA awareness and a friendly, organized approach to patient flow.

You will be the first point of contact, ensuring a positive experience for everyone who enters the health center. The position requires a high school diploma, computer experience, and at least one year in a medical office setting.

Qualifications

• High School diploma or GED
• Computer experience
• One-year work experience, preferably in a medical office setting
• Knowledge of medical terminology preferred
• Experience preferred

Responsibilities

• Greets patients and visitors
• Answers telephone, screens calls, takes complete and accurate messages
• Follows office-scheduling procedures to book, coordinate and reschedule patient appointments
• Knowledgeable of HIPAA

Skills

Customer service

Communication

Education

High School diploma or GED

Tools

Computer experience

Job description

Family Health Care in Big Rapids, MI seeks a full-time front desk receptionist to welcome patients and visitors, manage calls, and assist with scheduling. The role demands HIPAA awareness and a friendly, organized approach to patient flow.

You will be the first point of contact, ensuring a positive experience for everyone who enters the health center. The position requires a high school diploma, computer experience, and at least one year in a medical office setting.