Medical Office Assistant - Patient Concierge & Scheduler

Family Health Care; Michigan; On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Family Health Care in Baldwin, MI is seeking a front desk receptionist to greet patients, answer calls, and manage messages. You will coordinate appointments and maintain HIPAA-compliant records in a small, patient-centered office.

The role requires a high school diploma, basic computer skills, and a willingness to learn medical terminology. Full-time, non-exempt employment with a full benefits package. Previous medical office experience is preferred but not required.

Qualifications

• High School diploma or GED.
• Computer experience.
• One-year work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Experience preferred.

Responsibilities

• Greets patients and visitors.
• Answers telephone, screens calls, takes complete and accurate messages.
• Follows office-scheduling procedure to book, coordinate and reschedule patient appointments.
• Knowledgeable of HIPAA.

Skills

Greet patients

Telephone etiquette

Scheduling appointments

HIPAA knowledge

Education

High School diploma or GED

Tools

Computer experience

Job description

Family Health Care in Baldwin, MI is seeking a front desk receptionist to greet patients, answer calls, and manage messages. You will coordinate appointments and maintain HIPAA-compliant records in a small, patient-centered office.

The role requires a high school diploma, basic computer skills, and a willingness to learn medical terminology. Full-time, non-exempt employment with a full benefits package. Previous medical office experience is preferred but not required.