Patient Services Coordinator

MyMichigan Health; Alma (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

MyMichigan Health is seeking a friendly front desk professional to provide clerical and receptionist support. You will coordinate patient flow, verify insurance, schedule appointments, register patients and collect payments in a fast-paced clinic environment.

As the first point of contact, you will demonstrate professionalism and compassionate service to patients and families, while ensuring accurate data and smooth operations across front office and clinical staff.

Qualifications

• Two years of experience in a medical office or similar setting.
• Proficient in reading, writing, math and computer skills.
• Strong interpersonal and communication abilities.
• Keyboarding skills for patient registration and office tasks.

Responsibilities

• Greet patients and answer incoming calls; identify needs and take action.
• Verify and update patient information; confirm insurance and provider.
• Schedule appointments using practice management and EMR systems.
• Register new patients and explain policies; collect email for portal.
• Schedule future visits, tests, collect copays, process referrals, obtain authorizations.
• Maintain cash drawer and post payments; handle communications.
• Maintain patient records, fax, file and scan documents.
• Assist with opening/closing procedures; teamwork.

Skills

Reading skills

Writing skills

Math skills

Computer skills

Keyboarding

Medical terminology

Interpersonal skills

Education

High School Diploma

Associates degree preferred

Tools

Practice management systems

EMR

Medifax

Iterminal

Job description

MyMichigan Health is seeking a friendly front desk professional to provide clerical and receptionist support. You will coordinate patient flow, verify insurance, schedule appointments, register patients and collect payments in a fast-paced clinic environment.

As the first point of contact, you will demonstrate professionalism and compassionate service to patients and families, while ensuring accurate data and smooth operations across front office and clinical staff.