Patient Experience Front Office Specialist

Wellstar Health System, Inc.; United States; Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Wellstar Health System, Inc. is seeking a Front Office Specialist to deliver exceptional patient service at the front desk. You will greet patients, check them in and out, schedule appointments, and handle calls with professionalism.

You will manage cash and co-pays, verify insurance using Experion, and collaborate with clinicians to support efficient practice operations. Strong communication and teamwork are essential in this fast-paced healthcare environment.

Qualifikationen

• Computer skills essential.
• Medical terminology including coding (CPT-4, ICD-9, HCPCS).
• Knowledge of insurance filing and requirements.
• Strong verbal and written communication skills.
• Ability to communicate in English and work well in a team.

Aufgaben

• Greet patients and guests in a warm, friendly manner.
• Answer incoming calls, direct to appropriate personnel, schedule appointments.
• Register/check-in and check-out patients; collect co-pays and outstanding balances.
• Coordinate with clinical staff and providers; manage queues and reminders.

Kenntnisse

Computer skills

Medical terminology

Insurance knowledge

Verbal communication

Written communication

Teamwork

Ausbildung

High School Diploma / GED

Tools

Experion

Jobbeschreibung

Wellstar Health System, Inc. is seeking a Front Office Specialist to deliver exceptional patient service at the front desk. You will greet patients, check them in and out, schedule appointments, and handle calls with professionalism.

You will manage cash and co-pays, verify insurance using Experion, and collaborate with clinicians to support efficient practice operations. Strong communication and teamwork are essential in this fast-paced healthcare environment.