Patient Experience Specialist - Front Office (Day Shift)

Wellstar Health System, Inc.; Lake Jackson (TX); Vor Ort; USD 34.000 - 46.000; Vollzeit

Zusammenfassung

Wellstar Health System, Inc. is seeking a Front Office Specialist to deliver exceptional patient service in a busy medical practice.

The role involves greeting patients, registering and scheduling, checking in/out, handling calls, collecting co-pays, verifying insurance in the EHR, and balancing daily cash.

You will work with clinical staff to ensure smooth operations, support revenue cycle goals, and maintain accurate records with strong communication and teamwork.

Qualifikationen

• HS diploma or GED required.
• At least 2 years of front office experience in a physician practice or health care setting.
• Preferred and/or required previous customer service experience.
• Computer skills essential; knowledge of CPT-4, ICD-9, HCPCS preferred.

Aufgaben

• Greet patients and guests professionally in person or by phone.
• Register and schedule patients; verify insurance through EHR.
• Collect co-pays and balances; balance daily cash.
• Check out patients and arrange next appointments.
• Coordinate with clinic for reps, visitors, sample pick-ups.

Kenntnisse

Computer skills

Medical terminology

Insurance filing

Verbal communication

Written communication

Ausbildung

High School Diploma / GED General

Jobbeschreibung

Wellstar Health System, Inc. is seeking a Front Office Specialist to deliver exceptional patient service in a busy medical practice.

The role involves greeting patients, registering and scheduling, checking in/out, handling calls, collecting co-pays, verifying insurance in the EHR, and balancing daily cash.

You will work with clinical staff to ensure smooth operations, support revenue cycle goals, and maintain accurate records with strong communication and teamwork.