Patient Experience Front Desk Specialist

Wellstar Health System, Inc.; Georgia; Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Wellstar Health System, Inc. in Georgia seeks a Front Office Specialist to deliver exceptional patient service, handle check-in/out, answer calls, and schedule appointments in a fast-paced care setting.

You will manage cash and co-pays, verify insurance, and perform administrative tasks that keep the practice running smoothly. Working closely with clinicians and staff, you will support the patient experience, revenue cycle operations, and ongoing clinic efficiency.

Qualifikationen

• 2 years administrative front office experience in a physician practice or health care setting.
• High School Diploma or GED is required.
• Excellent customer service skills and professional communication.
• Ability to multi-task and manage competing priorities.
• Experience with scheduling, billing, and patient check-in/out preferred.

Aufgaben

• Greet patients and guests; check-in and check-out.
• Answer phones, schedule appointments, and direct calls.
• Collect co-pays and manage cash with accuracy.
• Verify insurance eligibility and document in the EHR.
• Coordinate with clinical staff and providers; support clinic operations.
• Maintain patient confidentiality and comply with regulations.

Kenntnisse

Customer service

Communication

Multitasking

Scheduling appointments

Cash handling

Teamwork

EHR familiarity

Ausbildung

High School Diploma / GED

Jobbeschreibung

Wellstar Health System, Inc. in Georgia seeks a Front Office Specialist to deliver exceptional patient service, handle check-in/out, answer calls, and schedule appointments in a fast-paced care setting.

You will manage cash and co-pays, verify insurance, and perform administrative tasks that keep the practice running smoothly. Working closely with clinicians and staff, you will support the patient experience, revenue cycle operations, and ongoing clinic efficiency.