Patient Experience Front Office Specialist

Wellstar Health System, Inc.; United States; Sur place; USD 23 000 - 30 000; Plein temps

Résumé du poste

Wellstar Health System, Inc. is seeking a Front Office Specialist to provide exceptional patient service, handling check-in/check-out, scheduling, and basic administrative duties.

You will work with a multidisciplinary team to support patient experience and practice operations. Required is a high school diploma with at least two years in a physician office or healthcare front desk, plus strong communication and computer skills.

Qualifications

• High school diploma or equivalent.
• flexible and adaptable front office experience preferred in healthcare.
• strong verbal and written communication skills.
• computer skills essential; familiarity with EHR and coding preferred.
• knowledge of insurance filing and requirements.

Responsabilités

• Greet patients and guests warmly and identify self and practice.
• register and schedule appointments; verify insurance eligibility.
• collect co-pays and balances; balance daily cash and postings.
• answer calls, direct inquiries, and schedule as requested.
• coordinate with clinical staff and manage administrative tasks.

Connaissances

Customer service

Verbal communication

Written communication

Computer skills

Insurance knowledge

Medical terminology

Formation

High school diploma or equivalent

Description du poste

Wellstar Health System, Inc. is seeking a Front Office Specialist to provide exceptional patient service, handling check-in/check-out, scheduling, and basic administrative duties.

You will work with a multidisciplinary team to support patient experience and practice operations. Required is a high school diploma with at least two years in a physician office or healthcare front desk, plus strong communication and computer skills.