Patient Experience & Front Desk Specialist

Blanchard Valley Regional Health Center; Findlay (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Blanchard Valley Health System is seeking an administrative support specialist for the medical practice in Findlay, OH. The role focuses on scheduling patients, handling registrations, managing documents, and supporting billing-related tasks to ensure smooth clinic operations.

Ideal candidates have strong customer service skills and familiarity with EMR systems, along with reliable communication and teamwork.

Qualifications

• High school graduate or GED equivalent.
• Positive service-oriented interpersonal and communication skills.
• Ability to use technology, applications and office equipment.
• May be required to work at another BVMP Practice as needed.

Responsibilities

• Schedule and manage patient appointments using EMR and daily provider schedule.
• Complete registration processes accurately.
• Handle document management, referrals, prior authorizations and benefit validation.
• Assist with payment collection.
• Open office, stock supplies, and maintain waiting areas.

Skills

Customer service

Communication

Office software

Technology familiarity

Education

High School Diploma or GED

Tools

EMR software

Job description

Blanchard Valley Health System is seeking an administrative support specialist for the medical practice in Findlay, OH. The role focuses on scheduling patients, handling registrations, managing documents, and supporting billing-related tasks to ensure smooth clinic operations.

Ideal candidates have strong customer service skills and familiarity with EMR systems, along with reliable communication and teamwork.