Medical Front Desk & Patient Experience Specialist

Blanchard Valley Health System; Findlay (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Blanchard Valley Health System is seeking a patient-focused administrative support professional for its medical practices. In this role you will schedule appointments, handle registrations, manage billing tasks, and assist with patient flow to ensure a positive experience.

Responsibilities include EMR-based scheduling, payment collection, document handling, and teamwork to uphold the system's mission: Caring for a lifetime, Extraordinary care.

Qualifications

• High school diploma or GED.
• Proficiency with technology and office equipment.
• Positive service-oriented interpersonal and communication skills.
• Adherence to privacy policies and procedures.

Responsibilities

• Schedule and manage patient appointments using EMR systems and the provider's daily schedule.
• Complete patient registration accurately.
• Manage document handling, referrals, prior authorizations, and benefits validation.
• Responsible for payment collection.
• Open and set up the office for the day and stock supplies.
• Maintain a clean patient waiting area.
• Support patient experience and uphold BVHS mission, vision and values.
• Willing to participate in process improvement.
• Other duties as assigned.

Job description

Blanchard Valley Health System is seeking a patient-focused administrative support professional for its medical practices. In this role you will schedule appointments, handle registrations, manage billing tasks, and assist with patient flow to ensure a positive experience.

Responsibilities include EMR-based scheduling, payment collection, document handling, and teamwork to uphold the system's mission: Caring for a lifetime, Extraordinary care.