Medical Office & Scheduling Specialist

Blanchard-Valley-Health-System; Findlay (OH); On-site; USD 36,000 - 42,000; Full time

Job summary

Blanchard Valley Medical Practices is seeking an administrative support specialist to communicate with patients and assist with daily office operations.

You will schedule patient appointments in the EMR, complete registrations, manage referrals and prior authorizations, and handle payments.

The role requires strong customer service, privacy adherence, and a willingness to work across BVMP locations to support exceptional care and organizational values.

Qualifications

• High school graduate or GED equivalent.
• Proficient use of technology, applications and office equipment.
• Willingness to work across BVMP Practices as needed.
• Strong interpersonal and communication skills.
• Adherence to BVHS privacy policies and procedures.
• Ability to provide age-appropriate patient care per department policies.

Responsibilities

• Schedule and manage patient appointments using EMR and Provider schedules.
• Accurately complete the registration process.
• Document management, referrals, prior authorizations and verification of benefits.
• Responsible for payment collection.
• Open and set up the office for the day; stock office supplies.
• Maintain patient waiting area for cleanliness.
• Enhance patient experience and uphold mission, vision and values.
• Willingness to participate in process improvement.
• Other duties as assigned.

Skills

Interpersonal communication

Technology proficiency

Medical terminology

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Blanchard Valley Medical Practices is seeking an administrative support specialist to communicate with patients and assist with daily office operations.

You will schedule patient appointments in the EMR, complete registrations, manage referrals and prior authorizations, and handle payments.

The role requires strong customer service, privacy adherence, and a willingness to work across BVMP locations to support exceptional care and organizational values.