Medical Front Desk & Scheduling Specialist

Blanchard Valley Health System; Findlay (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Blanchard Valley Health System in Findlay, OH is seeking a frontline Medical Office Assistant to handle patient communications and administrative support in the practice. duties include scheduling in EMR, registration, and billing tasks.

Ideal candidates have a high school diploma, strong interpersonal skills, privacy compliance, and willingness to participate in process improvements; EMR experience is preferred.

Qualifications

• High school diploma or GED required.
• Familiarity with office equipment and basic tech.
• Must maintain privacy per policies.
• Strong customer service and communication skills.
• Ability to work in a team and follow procedures.

Responsibilities

• Schedule and manage patient appointments using EMR.
• Complete patient registrations accurately.
• Handle document management, referrals, and prior authorizations.
• Assist with payment collection.
• Open and prep the office and stock supplies.
• Maintain a clean patient waiting area.
• Enhance patient experience in line with BVHS values.
• Participate in process improvement initiatives.
• Other duties as assigned.

Skills

Interpersonal skills

Customer service experience

Tech literacy

Privacy and compliance

Verbal communication

Education

High school diploma or GED

Tools

EMR software

Office equipment

Job description

Blanchard Valley Health System in Findlay, OH is seeking a frontline Medical Office Assistant to handle patient communications and administrative support in the practice. duties include scheduling in EMR, registration, and billing tasks.

Ideal candidates have a high school diploma, strong interpersonal skills, privacy compliance, and willingness to participate in process improvements; EMR experience is preferred.