Patient Experience Front Desk Specialist

International Executive Service Corps; Findlay (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Blanchard Valley Health System is seeking an Administrative Support/Front Desk role within Blanchard Valley Medical Practices to aid in patient scheduling, registration, billing, and various clerical tasks essential to daily clinic operations. This position supports clinicians and patients in a fast-paced health-system setting.

The role requires a high school diploma, comfort with EMR systems and strong communication to ensure smooth patient flow and accurate documentation across BVMP locations.

Qualifications

• High school graduate or GED required.
• Ability to use technology, applications and office equipment.
• Flexibility to work at multiple BVMP practices as needed.

Responsibilities

• Schedule and manage patient appointments using EMR.
• Accurately complete the registration process.
• Document management, referrals, prior authorizations and verification of benefits.
• Responsible for payment collection.
• Open and set up the office for the day. Stock office supplies.
• Maintain patient waiting area for cleanliness.
• Responsible for enhancing our patients experience and upholding the mission, vision and values of the organization.
• Willingness to participate in process improvement.
• Other duties as assigned.

Skills

Interpersonal communication

Tech literacy

Customer service

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Medical terminology

Job description

Blanchard Valley Health System is seeking an Administrative Support/Front Desk role within Blanchard Valley Medical Practices to aid in patient scheduling, registration, billing, and various clerical tasks essential to daily clinic operations. This position supports clinicians and patients in a fast-paced health-system setting.

The role requires a high school diploma, comfort with EMR systems and strong communication to ensure smooth patient flow and accurate documentation across BVMP locations.