Front Desk & Patient Services Specialist

Blanchard Valley Regional Health Center; Findlay (OH); On-site; USD 29,000 - 43,000; Full time

Job summary

Blanchard Valley Health System is seeking an administrative support professional for a patient-facing role in our medical practice. You will schedule appointments, handle registration, manage referrals and payments, and help maintain a welcoming waiting area.

Ideal candidates have a high school diploma or GED, strong interpersonal skills, and comfort with EMR systems. The position requires punctuality, civility, and compliance with privacy policies, with potential cross-site assignments.

Qualifications

• High school diploma or GED required.
• Experience with electronic medical records (EMR) a plus.
• Positive service-oriented interpersonal and communication skills.
• Compliance with privacy policies and workplace civility.
• Ability to adapt to multiple BVMP locations as needed.

Responsibilities

• Schedule and manage patient appointments using EMR; handle daily provider schedule.
• Complete patient registration accurately.
• Manage referrals, prior authorizations, and benefit verification.
• Assist with payment collection and billing processes.
• Open and prepare the office, stock supplies, and maintain waiting area cleanliness.
• Contribute to patient experience by upholding mission, vision and values.
• Participate in process improvement and other duties as assigned.

Skills

Customer service

Interpersonal skills

Privacy policies

Communication skills

Technology use

Education

High school diploma or GED

Tools

EMR software

Job description

Blanchard Valley Health System is seeking an administrative support professional for a patient-facing role in our medical practice. You will schedule appointments, handle registration, manage referrals and payments, and help maintain a welcoming waiting area.

Ideal candidates have a high school diploma or GED, strong interpersonal skills, and comfort with EMR systems. The position requires punctuality, civility, and compliance with privacy policies, with potential cross-site assignments.