Medical Office Patient Services Coordinator

Blanchard Valley Health System; Findlay (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Blanchard Valley Health System is seeking a patient services professional to support medical practices in Findlay, OH. The role focuses on scheduling, registration, documentation, and payment collection to ensure smooth clinical operations.

Ideal candidate will have strong customer service, basic IT and privacy policy understanding, and the ability to work across BVHS locations as needed.

Qualifications

• High school diploma or GED equivalent.
• Use of technology, associated applications and office equipment.
• Positive service-oriented interpersonal and communication skills.
• Compliance with privacy policies and workplace civility.

Responsibilities

• Schedule and manage patient appointments using EMR; manage the provider’s daily patient schedule.
• Accurately complete the registration process.
• Document management, referrals, prior authorizations and benefits verification.
• Responsible for payment collection.
• Open and set up the office for the day; stock office supplies.
• Maintain patient waiting area for cleanliness.
• Enhance patient experience and uphold the organization's mission, vision and values.
• Willingness to participate in process improvement.
• Other duties as assigned.

Skills

Interpersonal skills

Customer service

Education

High school diploma/GED

Tools

EMR systems

Job description

Blanchard Valley Health System is seeking a patient services professional to support medical practices in Findlay, OH. The role focuses on scheduling, registration, documentation, and payment collection to ensure smooth clinical operations.

Ideal candidate will have strong customer service, basic IT and privacy policy understanding, and the ability to work across BVHS locations as needed.