Patient Experience Front Desk Coordinator

mercy; United States; On-site; USD 18,000 - 24,000; Part time

Job summary

Mercy Orthopedic Clinic is seeking a Patient Service Representative to be the first face patients see. You will handle front desk tasks, greet visitors, manage appointment scheduling, and support healthcare professionals.

This part-time, 24-hour-week role requires strong communication, basic computer skills, and discretion with patient information. Training will be provided to ensure a smooth, compassionate patient experience.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication is essential.
• Experience with basic office software and data entry preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Manage front desk operations to ensure a positive patient experience.
• Assist with scheduling, documentation, and privacy procedures.

Skills

Communication skills

Data entry

Customer service

Attention to detail

Confidentiality

Adaptability

Front Desk Training

Education

High school diploma or equivalent

Job description

Mercy Orthopedic Clinic is seeking a Patient Service Representative to be the first face patients see. You will handle front desk tasks, greet visitors, manage appointment scheduling, and support healthcare professionals.

This part-time, 24-hour-week role requires strong communication, basic computer skills, and discretion with patient information. Training will be provided to ensure a smooth, compassionate patient experience.