Patient Experience Coordinator - Medical Office Front Desk

LifeStance Health Inc.; Athens (GA); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability insurance

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Résumé du poste

LifeStance Health Inc. Athens, GA is seeking a dedicated Medical Office Receptionist/Practice Coordinator to manage front desk operations and deliver exceptional patient service.

You will greet patients, handle check-in/out, verify insurance, collect copays, assist with telehealth access, and support clinicians with administrative tasks in a fast-paced healthcare setting. The role requires effective communication, multitasking, and HIPAA compliance; starting pay is $20.25 per hour with potential

Qualifications

• High school diploma or equivalent required; higher education preferred.
• 1+ year of healthcare operations, customer service, or similar role preferred.
• Excellent communication and organizational skills; ability to multitask.

Responsabilités

• Manage front desk daily activities and ensure quality patient service in person and remotely.
• Greet and check-in/out patients, process payments, and verify insurance eligibility.
• Assist patients with telehealth access, portal issues, scheduling, and billing inquiries.
• Triage urgent requests and escalate as needed; support clinicians with administrative duties.

Connaissances

Multitasking

Communication

Teamwork

HIPAA compliance

Formation

High School diploma or equivalent

Associates/Bachelor’s degree preferred

Outils

Microsoft Office

EMR systems

Description du poste

LifeStance Health Inc. Athens, GA is seeking a dedicated Medical Office Receptionist/Practice Coordinator to manage front desk operations and deliver exceptional patient service.

You will greet patients, handle check-in/out, verify insurance, collect copays, assist with telehealth access, and support clinicians with administrative tasks in a fast-paced healthcare setting. The role requires effective communication, multitasking, and HIPAA compliance; starting pay is $20.25 per hour with potential