Front Desk & Patient Care Coordinator

Lifestance-Health; Huntersville (NC); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short/long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Huntersville, NC is seeking a Practice Coordinator to manage front office operations and deliver exceptional patient service for in-person and remote patients and clinicians.

The role requires strong communication, HIPAA awareness, and experience with EMR systems. Benefits include medical/dental/vision, 401(k) with employer match, paid leave, and more. Starting wage is $20.25/hour with quarterly bonus potential.

Qualifications

• High school diploma required; associate/bachelor's degree preferred.
• 1+ years in healthcare operations or related role preferred.
• Strong communication and customer service skills.

Responsibilities

• Greet and assist patients at the front desk in person or virtually.
• Manage scheduling and patient check-in/out with accuracy.
• Verify insurance eligibility and collect co-payments.
• Support telehealth access and patient portal issues; escalate as needed.

Skills

Multitask

Independent worker

Strong communication

MS Office

EMR experience

HIPAA compliance

Education

High School diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health in Huntersville, NC is seeking a Practice Coordinator to manage front office operations and deliver exceptional patient service for in-person and remote patients and clinicians.

The role requires strong communication, HIPAA awareness, and experience with EMR systems. Benefits include medical/dental/vision, 401(k) with employer match, paid leave, and more. Starting wage is $20.25/hour with quarterly bonus potential.