Mental Health Practice Coordinator — Front Office

LifeStance Health; Snellville (GA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability insurance (short-term)

Disability insurance (long-term)

Life insurance

401k with match

Parental leave

PTO

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is hiring a Practice Coordinator to manage front office operations for the Snellville location. You will ensure efficient patient flow, greet patients, process telehealth and in-person visits, and support clinicians with administrative tasks.

The role emphasizes excellent customer service, communication, and adherence to HIPAA. Benefits include medical, dental, vision, and a 401k plan. Starting pay is $20.25 per hour with bonus potential.

Qualifications

• Able to multitask and prioritize duties to support high-quality patient experience.
• Excellent written and verbal communication; works well in a team.
• Proficient in Computer Software Applications (MS Office & EMRs) and HIPAA handling.
• Education: HS or equivalent required; higher degrees preferred for advancement.

Responsibilities

• Manage front office daily activities for the practice location.
• Provide exceptional customer service to in-person and remote patients and clinicians.
• Greet and check patients in/out; handle phone, portal, and billing inquiries.
• Coordinate with clinicians and staff to maintain workflow and patient care quality.

Skills

Multitasking

Team player

Strong communication

MS Office

EMR systems

Education

High School diploma or equivalent

Associate or Bachelor preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health is hiring a Practice Coordinator to manage front office operations for the Snellville location. You will ensure efficient patient flow, greet patients, process telehealth and in-person visits, and support clinicians with administrative tasks.

The role emphasizes excellent customer service, communication, and adherence to HIPAA. Benefits include medical, dental, vision, and a 401k plan. Starting pay is $20.25 per hour with bonus potential.