Patient Experience Coordinator - Medical Front Desk

LifeStance Health Inc.; West Columbia (SC); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Short & long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. is seeking a Medical Office Receptionist to manage front office operations at a Columbia, SC practice. You will ensure quality customer service for in-person and remote patients and clinicians, greet patients, schedule, and handle payment questions.

Starting pay is $20.25 per hour with quarterly bonus/incentive potential. The role includes benefits and supports a collaborative team environment focused on patient care and smooth clinic workflow.

Qualifications

• Ability to multitask and prioritize duties to support high-quality patient experience.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office and EMR software.
• HIPAA compliance and handling confidential information.

Responsibilities

• Create a positive work environment and support in-office clinician and staff engagement.
• Prepare patient paperwork and ensure demographics and claims are accurate.
• Perform general office duties and keep the practice clean and organized.
• Communicate with patients, clinicians, and peers to support patient care.

Skills

multitask

communication

teamwork

Microsoft Office

EMRs

Education

High School or equivalent

Associates/Bachelor’s preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health Inc. is seeking a Medical Office Receptionist to manage front office operations at a Columbia, SC practice. You will ensure quality customer service for in-person and remote patients and clinicians, greet patients, schedule, and handle payment questions.

Starting pay is $20.25 per hour with quarterly bonus/incentive potential. The role includes benefits and supports a collaborative team environment focused on patient care and smooth clinic workflow.