Patient Experience Admin - Clinic Front Desk

CH01 CHE Fresenius Medical Care (Schweiz) AG; Northern (KY); Hybrid; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Parental leave

Job summary

Fresenius Medical Care seeks a receptionist/secretary to join our clinical teams in a fast-paced environment. You will be the first point of contact for patients and visitors, delivering courteous service while handling routine clerical tasks to support clinic operations.

Responsibilities include answering calls, greeting patients, maintaining records, and assisting with admissions data, scheduling, and basic administrative duties necessary for patient care and timely care coordination.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• Experience using Microsoft Word, Excel and PowerPoint preferred.
• Good verbal communication skills and professional telephone manner.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Greet patients and guests in a professional manner.
• Maintain a professional environment at all times and monitor reception areas.
• Assist with scheduling, registrations and travel coordination as needed.
• Prepare and file patient records and related paperwork.

Skills

Office procedures

Microsoft Office

Communication skills

Multitasking

Time management

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

Fresenius Medical Care seeks a receptionist/secretary to join our clinical teams in a fast-paced environment. You will be the first point of contact for patients and visitors, delivering courteous service while handling routine clerical tasks to support clinic operations.

Responsibilities include answering calls, greeting patients, maintaining records, and assisting with admissions data, scheduling, and basic administrative duties necessary for patient care and timely care coordination.