Patient-Focused Clinic Administrator

CH01 CHE Fresenius Medical Care (Schweiz) AG; Miami (FL); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Fresenius Medical Care is seeking a patient-facing receptionist/secretary for our clinical environment in Miami. You will greet patients, answer calls, manage admissions data, and support scheduling and registration to keep clinic operations running smoothly.

Responsibilities include maintaining filing systems, coordinating travel when needed, and ensuring patient confidentiality while providing courteous, professional service to patients and families affected by kidney disease.

Qualifications

• Knowledge of office procedures.
• Proficient in Microsoft Office applications.
• Ability to adapt to supporting software applications.
• Solid written and verbal communication skills.
• Professional attitude and appearance.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet all patients and guests.
• Maintain a professional environment at all times.
• Monitor the reception and waiting areas.
• Distribute incoming mail.
• Obtain signatures to process admissions data per FMCNA policies.
• Maintain patient confidentiality at all times.
• Coordinate scheduling and registrations; prepare medical records for travel and related needs.
• Assist with transportation coordination and referrals and ensure data entry for Crown Web where required.

Skills

Customer service attitude

Multitasking

Strong organizational skills

Verbal communication

Professional appearance

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Office

Job description

Fresenius Medical Care is seeking a patient-facing receptionist/secretary for our clinical environment in Miami. You will greet patients, answer calls, manage admissions data, and support scheduling and registration to keep clinic operations running smoothly.

Responsibilities include maintaining filing systems, coordinating travel when needed, and ensuring patient confidentiality while providing courteous, professional service to patients and families affected by kidney disease.