Clinic Administrative Assistant - Patient Services

Fresenius Medical Care; Sayre (Bradford County); On-site; USD 28,000 - 36,000; Full time

Job summary

Fresenius Kidney Care is seeking a capable receptionist/secretary to support operations at a clinical facility. You will be the face of the front desk, handling patient check-in, scheduling, and document routing, while maintaining confidentiality and a professional environment.

The role requires strong organizational and communication skills, experience with Microsoft Office, and the ability to multitask in a busy healthcare setting. It is an on-site position supporting patient care teams.

Qualifications

• Knowledge of office procedures required.
• Proficient in Microsoft Office applications.
• Ability to adapt to supporting software applications.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Strong organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet all patients and guests.
• Maintain a professional environment at all times; monitor the reception and waiting areas.
• Distribute incoming mail.
• Obtain necessary signatures for admissions data processing.
• Ensure patient confidentiality at all times.
• Maintain accurate records of hospitalization and patient travel to facilitate scheduling.
• Prepare medical records for travel-related requests and transfers.
• Coordinate transportation and appointments as needed.
• Assist with month-end reporting and center/team meetings.

Skills

Office procedures

Microsoft Office

Adaptability

Professional appearance

Verbal communication

Proactive problem solving

Organization

Multitasking

Customer service

Education

High School Diploma or GED

Job description

Fresenius Kidney Care is seeking a capable receptionist/secretary to support operations at a clinical facility. You will be the face of the front desk, handling patient check-in, scheduling, and document routing, while maintaining confidentiality and a professional environment.

The role requires strong organizational and communication skills, experience with Microsoft Office, and the ability to multitask in a busy healthcare setting. It is an on-site position supporting patient care teams.