Patient Coordinator

Medquest-Imaging-1; Irmo (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

No overnight shifts

PTO and paid holidays

Medical, dental, and vision benefits

Quarterly bonus program

5% retirement match

Job summary

MedQuest Imaging in Columbia, SC is seeking an administrative professional to join our outpatient imaging team. You’ll greet patients, schedule appointments, collect balances, and coordinate with physicians and clinical staff in a fast-paced, patient-focused environment.

No overnight or on-call shifts, generous PTO and paid holidays, competitive medical/dental/vision benefits, a quarterly bonus program, and a 5% retirement match as part of our total rewards package.

Qualifications

• High School Diploma or equivalent.
• 0 - 2+ years of experience in customer support or hospitality.
• Strong customer service background and focus.
• Professional written and verbal communication skills.
• Working knowledge of computers and ability to perform accurately and efficiently.
• Demonstrated ability to multi-task in a fast-paced environment.

Responsibilities

• As the initial point of contact, welcome patients and their families, answer phones, schedule appointments, collect balances, and perform front desk duties as needed.

Skills

Customer service

Multi-tasking

Computer skills

Written and verbal communication

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IMAGECARE Full Time Administration Columbia, SC, US

What We Offer

Ready to Make a Meaningful Impact in Healthcare?

Join a collaborative outpatient imaging team where every patient encounter is an opportunity to make a difference. At MedQuest Imaging, a wholly owned subsidiary of Novant Health, you'll provide compassionate, high-quality imaging services in a patient-focused environment while working alongside experienced patient coordinators, schedulers, and clinical teams committed to exceptional care.

Why Healthcare Professionals Choose MedQuest Imaging

• No Overnight or On-Call Shifts
• Generous PTO and paid holidays to support work-life balance
• Competitive medical, dental, and vision benefits
• Quarterly performance bonus program
• 5% retirement match and competitive total rewards package

What You'll Do

In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center's behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients' financial responsibility at time of service, and other front office/desk duties as necessary.

What We're Looking For

Required Qualifications:

• High School Diploma or equivalent
• 0 - 2+ years of experience working in a customer support role or hospitality field
• Strong customer service background and focus
• Professional written and verbal communication skills
• Working knowledge and ability to perform accurately and efficiently on computer
• Demonstrated ability to multi-task
• Ability to work in a fast-paced environment

Preferred Qualifications:

• Experience working in a physician practice or other type of medical services office
• Knowledge of medical terminology
• Prior patient collections experience in a medical setting