Patient Experience Coordinator - Front Desk & Scheduling

MedQuest Imaging; Columbia (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

No Overnight Shifts

Generous PTO and holidays

Medical, dental, vision benefits

Quarterly performance bonus

5% retirement match

Job summary

MedQuest Imaging is seeking a friendly and organized front desk/patient coordinator for our outpatient imaging center in Columbia, SC. You will greet patients, manage check-in, answer calls, schedule appointments, and support billing tasks to ensure a smooth patient experience.

This role emphasizes exceptional customer service, clear communication, and the ability to multitask in a fast-paced healthcare setting. No overnight shifts, with competitive benefits and growth opportunities.

Qualifications

• Requires a high school diploma or equivalent.
• Experience in customer support or hospitality is preferred.
• Strong communication skills, both written and verbal.
• Proficient with computers and basic software; ability to multitask.

Responsibilities

• Greet patients and visitors to create a welcoming environment.
• Check patients in and answer/ route phone calls.
• Schedule patient appointments and manage front desk duties.
• Assist with collecting balances at time of service and related tasks.

Skills

Customer service

Communication

Computer skills

Multi-tasking

Detail oriented

Fast-paced environment

Education

High School Diploma or equivalent

Bachelor’s Degree

Job description

MedQuest Imaging is seeking a friendly and organized front desk/patient coordinator for our outpatient imaging center in Columbia, SC. You will greet patients, manage check-in, answer calls, schedule appointments, and support billing tasks to ensure a smooth patient experience.

This role emphasizes exceptional customer service, clear communication, and the ability to multitask in a fast-paced healthcare setting. No overnight shifts, with competitive benefits and growth opportunities.