Patient Experience Coordinator (Front Desk)

Medquest-Imaging-1; Irmo (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

No overnight shifts

PTO and paid holidays

Medical, dental, and vision benefits

Quarterly bonus program

5% retirement match

Job summary

MedQuest Imaging in Columbia, SC is seeking an administrative professional to join our outpatient imaging team. You’ll greet patients, schedule appointments, collect balances, and coordinate with physicians and clinical staff in a fast-paced, patient-focused environment.

No overnight or on-call shifts, generous PTO and paid holidays, competitive medical/dental/vision benefits, a quarterly bonus program, and a 5% retirement match as part of our total rewards package.

Qualifications

• High School Diploma or equivalent.
• 0 - 2+ years of experience in customer support or hospitality.
• Strong customer service background and focus.
• Professional written and verbal communication skills.
• Working knowledge of computers and ability to perform accurately and efficiently.
• Demonstrated ability to multi-task in a fast-paced environment.

Responsibilities

• As the initial point of contact, welcome patients and their families, answer phones, schedule appointments, collect balances, and perform front desk duties as needed.

Skills

Customer service

Multi-tasking

Computer skills

Written and verbal communication

Education

High School Diploma or equivalent

Job description

MedQuest Imaging in Columbia, SC is seeking an administrative professional to join our outpatient imaging team. You’ll greet patients, schedule appointments, collect balances, and coordinate with physicians and clinical staff in a fast-paced, patient-focused environment.

No overnight or on-call shifts, generous PTO and paid holidays, competitive medical/dental/vision benefits, a quarterly bonus program, and a 5% retirement match as part of our total rewards package.