Patient Concierge & Scheduling Coordinator

Rebound Rehabilitation; Saint Augustine (FL); Vor Ort; USD 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Accidental insurance

Disability Insurance

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Zusammenfassung

Rebound Rehabilitation is seeking a Front Desk Administrator for its Saint Augustine office. In this role, you will greet and check in patients, manage calls, schedule appointments, and maintain records. Ideal candidates will have a high school diploma, strong communication skills, and proficiency in office software. This position requires multitasking in a fast-paced environment with a focus on exceptional customer service. Join us in providing high-quality physical therapy services!

Qualifikationen

• Experience in a medical office preferred.
• Strong communication and interpersonal skills.
• Proficiency in office software and EMR.
• Ability to multitask and manage time effectively.
• Detail-oriented with strong organizational skills.
• Experience with insurance billing and coding is a plus.
• Positive attitude and a passion for helping others.
• Must be able to work flexible hours as needed.

Aufgaben

• Greet and check in patients with a warm demeanor.
• Manage phone calls, schedule appointments, and handle inquiries.
• Maintain patient records and ensure accurate data entry.
• Process insurance verifications and collect payments.
• Coordinate with therapists to optimize patient flow.
• Assist with administrative tasks such as filing.
• Ensure a clean and organized front office environment.
• Provide exceptional customer service to enhance satisfaction.

Kenntnisse

Strong communication

Multitasking

Detail-oriented

Proficiency in office software

Customer service

Ausbildung

High school diploma or equivalent

Tools

Electronic medical records (EMR)

Jobbeschreibung

Rebound Rehabilitation is seeking a Front Desk Administrator for its Saint Augustine office. In this role, you will greet and check in patients, manage calls, schedule appointments, and maintain records. Ideal candidates will have a high school diploma, strong communication skills, and proficiency in office software. This position requires multitasking in a fast-paced environment with a focus on exceptional customer service. Join us in providing high-quality physical therapy services!