Patient Care & Scheduling Support Specialist

U.S. Department of Veterans Affairs; Long Beach (CA); On-site; USD 50,000 - 66,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Long Beach is seeking a Medical Support Assistant to support efficient clinic operations.

The role involves scheduling appointments, entering patient information, and maintaining medical records to ensure accurate and timely care. You will work with an interdisciplinary team, manage wait lists, verify demographics and insurance, and assist in coordinating patient care.

Qualifications

• High School Diploma or equivalent; official transcripts may be required.
• Education from accredited institutions recognized by the U.S. Department of Education may be used to qualify for Federal employment.

Responsibilities

• Scheduling, canceling, and rescheduling patient's appointments and/or consults.
• Entering no-show information and monitoring electronic wait lists.
• Preparing for clinic visits and maintaining medical outpatient and inpatient charts and administrative records.
• Verifying and updating demographics and insurance information.
• Coordinating information related to patient care and ensuring workload credit.
• Assisting the Interdisciplinary Team and supporting plan of care.

Education

High School Diploma or equivalent

Job description

The U.S. Department of Veterans Affairs in Long Beach is seeking a Medical Support Assistant to support efficient clinic operations.

The role involves scheduling appointments, entering patient information, and maintaining medical records to ensure accurate and timely care. You will work with an interdisciplinary team, manage wait lists, verify demographics and insurance, and assist in coordinating patient care.