Advanced Medical Support Assistant - Primary Care Operations

U.S. Department of Veterans Affairs; Long Beach (CA); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

The U.S. Department of Veterans Affairs' Long Beach VA Health Care System is seeking two Advanced Medical Support Assistants to support Primary Care clinics.

This role provides advanced administrative patient support within an interdisciplinary care delivery model. You will manage scheduling, enter and verify patient information, monitor wait lists, coordinate referrals and tests, and assist the care team to ensure timely access to care.

Qualifications

• One year of experience equivalent to the next lower grade level (GS-5) for advancement to higher level
• Advanced knowledge of the health care process and patient flow within interdisciplinary teams
• Strong ability to communicate with clinicians across multiple disciplines
• Familiarity with entering and reviewing patient data in electronic records
• English language proficiency in speaking and writing as required by VA standards

Responsabilités

• Scheduling and managing patient appointments and referrals
• Entering and updating patient demographics and clinical information
• Monitoring electronic wait lists and preparing patient charts
• Coordinating information among the care team to support access to care
• Recommending improvements to clinic procedures based on guidelines
• Participating in team huddles and meetings to plan and follow up with patients

Connaissances

Advanced health care coordination

Team collaboration

Communication skills

Prioritization

Electronic health records

Formation

High school diploma or equivalent

Description du poste

The U.S. Department of Veterans Affairs' Long Beach VA Health Care System is seeking two Advanced Medical Support Assistants to support Primary Care clinics.

This role provides advanced administrative patient support within an interdisciplinary care delivery model. You will manage scheduling, enter and verify patient information, monitor wait lists, coordinate referrals and tests, and assist the care team to ensure timely access to care.