Patient Care & Medical Services Coordinator (In-Office)

LifeStance Health Inc.; North Charleston (SC); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. is seeking a Medical Services Coordinator in North Charleston, SC to coordinate medical care and support psychiatric clinicians and patients in person or remotely.

You will manage appointments, prior authorizations, and forms, ensuring accurate records and responsive patient service. Requirements include a High School diploma or equivalent, with 1+ year healthcare operations or customer service experience preferred; associates/bachelor’s degree is a plus.

Qualifications

• High School diploma or equivalent required.
• Associates/bachelor’s degree preferred.
• 1+ years of healthcare operations, customer service, or similar role preferred.

Responsibilities

• Coordinate medical care between patients and clinicians.
• Assist with prior authorizations, lab orders, and paperwork.
• Manage patient appointments, referrals, and triage urgent requests.

Skills

Multitasking

Communication

Microsoft Office

EMR systems

HIPAA privacy

Teamwork

Education

High School diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health Inc. is seeking a Medical Services Coordinator in North Charleston, SC to coordinate medical care and support psychiatric clinicians and patients in person or remotely.

You will manage appointments, prior authorizations, and forms, ensuring accurate records and responsive patient service. Requirements include a High School diploma or equivalent, with 1+ year healthcare operations or customer service experience preferred; associates/bachelor’s degree is a plus.