Patient Care & Clinician Services Coordinator

LifeStance Health; North Charleston (SC); On-site; USD 24,108 - 25,485; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid parental leave

Job summary

LifeStance Health in North Charleston is hiring a Medical Services Coordinator responsible for coordinating medical care and supporting patients and clinicians. This role ensures quality customer service for both in-person and remote interactions.

The ideal candidate will assist psychiatric clinicians with patient care needs, manage phone support, and handle urgent requests while cultivating a positive work environment.

LifeStance offers competitive pay and a comprehensive benefits package, including health insurance and a retirement savings plan.

Qualifications

• Ability to multitask and prioritize duties effectively.
• Strong written and verbal communication skills.
• Experience in healthcare operations or customer service preferred.

Responsibilities

• Serve as a point of contact to coordinate medical care.
• Provide support to patients and psychiatric clinicians.
• Manage phone systems to provide patient support.

Skills

Multitasking

Communication skills

Computer software applications

Confidential information handling

Education

High school or equivalent

Associate's/bachelor's degree preferred

Tools

Microsoft Office

Electronic Medical Records (EMRs)

Job description

LifeStance Health in North Charleston is hiring a Medical Services Coordinator responsible for coordinating medical care and supporting patients and clinicians. This role ensures quality customer service for both in-person and remote interactions.

The ideal candidate will assist psychiatric clinicians with patient care needs, manage phone support, and handle urgent requests while cultivating a positive work environment.

LifeStance offers competitive pay and a comprehensive benefits package, including health insurance and a retirement savings plan.