Medical Services Coordinator: Patient & Clinician Support

LifeStance Health; Hinsdale (IL); On-site; USD 27,207 - 28,585; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid parental leave

Paid time off

Employee Assistance Program

Job summary

LifeStance Health in Hinsdale, IL is seeking a Medical Services Coordinator to serve as a point of contact for coordinating medical care. This role involves supporting patients and psychiatric clinicians while ensuring quality customer service for both in-person and remote interactions.

The ideal candidate should have a high school diploma, along with at least a year of relevant healthcare experience, and possess strong communication skills and multitasking abilities. Benefits include medical, dental, and a 401(k) plan.

Qualifications

• 1+ year of experience in healthcare operations, customer service, or similar role preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Coordinate medical care and provide support to patients and clinicians.
• Manage communications and assist with urgent patient requests.
• Provide general clinician support and coordinate patient inquiries.

Skills

Multitasking

Strong communication skills

Computer proficiency (Microsoft Office & EMRs)

Comfortable with sensitive information (HIPAA)

Education

High school diploma or equivalent

Associate's or bachelor's degree preferred

Job description

LifeStance Health in Hinsdale, IL is seeking a Medical Services Coordinator to serve as a point of contact for coordinating medical care. This role involves supporting patients and psychiatric clinicians while ensuring quality customer service for both in-person and remote interactions.

The ideal candidate should have a high school diploma, along with at least a year of relevant healthcare experience, and possess strong communication skills and multitasking abilities. Benefits include medical, dental, and a 401(k) plan.