Front Office & Patient Care Coordinator

LifeStance Health; Columbia (SC); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid parental leave

Paid time off

Job summary

LifeStance Health is seeking a Practice Coordinator in Columbia, SC to manage daily front office activities, ensure top‑notch patient service, and support clinicians and staff. The role handles in‑person and remote patients, scheduling, and payment processing.

The position requires strong multitasking, communication, and HIPAA‑compliant handling of sensitive information, with a focus on delivering an excellent patient experience in a fast‑paced clinic environment.

Qualifications

• High School or equivalent required; associate/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role.
• Proficient in Microsoft Office and EMRs.
• HIPAA compliant and able to handle sensitive information.

Responsibilities

• Create a positive work environment and support clinician and staff engagement.
• Process patient scheduling, paperwork, and payments; ensure demographics and chart prep.
• Perform general office duties and maintain a clean, welcoming practice.
• Provide exceptional patient service and manage front desk check-in/out.
• Assist patients with telehealth access and patient portal issues.

Skills

Multitasking

Communication skills

MS Office & EMRs

HIPAA compliance

Education

High School diploma

Associate/Bachelor's degree preferred

Job description

LifeStance Health is seeking a Practice Coordinator in Columbia, SC to manage daily front office activities, ensure top‑notch patient service, and support clinicians and staff. The role handles in‑person and remote patients, scheduling, and payment processing.

The position requires strong multitasking, communication, and HIPAA‑compliant handling of sensitive information, with a focus on delivering an excellent patient experience in a fast‑paced clinic environment.