Patient Care Coordinator: Welcoming & Efficient Scheduler

Spear; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

One Medical

Mental Health benefits

Medical, Dental, Vision

401K Safe Harbor Match

Paid time off

Commuter FSA plans

Gym discounts

Annual company events

Job summary

Spear Physical and Occupational Therapy in Cobble Hill, NY seeks a Care Coordinator to join our clinic team in New York. You will support patient care, welcome patients, and help manage clinic flow with prompt phone and email responses.

The Care Coordinator will guide patients through our out-of-network experience and ensure a 5-star level of service, contributing to a collaborative, caring environment for patients and staff alike.

Qualifications

• Previous customer service experience.
• Hospitable, welcoming, and team-oriented attitude.
• Strong communication skills and ability to multi-task.
• Attention to detail and willingness to grow.

Responsibilities

• Respond to phone calls and emails within 2 hours, and within 24 hours.
• Guide patients through the out-of-network experience.
• Greet patients and provide 5-star customer service.
• Support patient care and help manage clinic flow.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

BA/BS preferred

Education

BA/BS degree preferred

Job description

Spear Physical and Occupational Therapy in Cobble Hill, NY seeks a Care Coordinator to join our clinic team in New York. You will support patient care, welcome patients, and help manage clinic flow with prompt phone and email responses.

The Care Coordinator will guide patients through our out-of-network experience and ensure a 5-star level of service, contributing to a collaborative, caring environment for patients and staff alike.