Patient Care Coordinator - Front Desk & Scheduling

ivyhealth; McKees Rocks (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) match

PTO accrual

6 holidays

Education platform access

Paid parental leave

Job summary

Ivy Health in McKees Rocks, PA is seeking a Patient Coordinator to join our dedicated team. The role is the first point of contact for patients, delivering a welcoming and organized clinic experience, while supporting front office tasks such as patient registration and scheduling.

You will help maintain patient records, manage appointments, and provide excellent customer service to patients and families. A strong focus on teamwork and patient care guides our daily operations.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience.
• This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team.
• The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Skills

Administrative experience

MS Office

Time management

Multi-tasking

Customer service

Job description

Ivy Health in McKees Rocks, PA is seeking a Patient Coordinator to join our dedicated team. The role is the first point of contact for patients, delivering a welcoming and organized clinic experience, while supporting front office tasks such as patient registration and scheduling.

You will help maintain patient records, manage appointments, and provide excellent customer service to patients and families. A strong focus on teamwork and patient care guides our daily operations.