Patient Experience Coordinator - Healthcare Front Desk

Ivy Health Inc; Washington (Washington County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

6 holidays

Online education platform

Paid parental leave

Job summary

Ivy Health Inc in Washington, PA is seeking a dedicated Patient Coordinator to welcome patients, handle front-desk duties, and coordinate appointments. You will support registration, scheduling, and record-keeping to ensure a smooth clinic experience for patients and families.

The role emphasizes strong customer service, time management, and a proactive, patient-centered approach. Healthcare front-desk experience and MS Office proficiency are beneficial as the team delivers therapy services and

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude to fluctuating workloads.
• Seeks to learn and grow in a healthcare environment.
• Committed to delivering exceptional patient outcomes and quality care.

Responsibilities

• Serve as the first point of contact for patients and families.
• Assist with patient registration and scheduling; maintain accurate records.
• Support front office operations and coordinate between patients and the clinical team.

Skills

Healthcare admin experience

Time management

Multitasking

Customer service

Adaptability

Growth mindset

Patient-focused

Tools

Microsoft Office

Job description

Ivy Health Inc in Washington, PA is seeking a dedicated Patient Coordinator to welcome patients, handle front-desk duties, and coordinate appointments. You will support registration, scheduling, and record-keeping to ensure a smooth clinic experience for patients and families.

The role emphasizes strong customer service, time management, and a proactive, patient-centered approach. Healthcare front-desk experience and MS Office proficiency are beneficial as the team delivers therapy services and