Patient Experience Coordinator - Healthcare Front Desk

ivyhealth; Springfield Township (Delaware County); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Ivy Health in Springfield, PA is seeking a Patient Coordinator to join our team as the first point of contact for patients and families. The role focuses on delivering a welcoming, organized clinic experience and supporting front office operations, including patient registration and scheduling.

The Patient Coordinator ensures accurate records, smooth appointment management, and outstanding customer service, contributing to a positive patient experience and efficient clinic workflows.

Qualifikationen

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Aufgaben

• The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience.
• This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team.
• The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Kenntnisse

Administrative experience

Time management

Customer service

Adaptability

Teamwork

Self-motivation

Tools

Excel

Outlook

Jobbeschreibung

Ivy Health in Springfield, PA is seeking a Patient Coordinator to join our team as the first point of contact for patients and families. The role focuses on delivering a welcoming, organized clinic experience and supporting front office operations, including patient registration and scheduling.

The Patient Coordinator ensures accurate records, smooth appointment management, and outstanding customer service, contributing to a positive patient experience and efficient clinic workflows.