Patient Concierge & Scheduler - Welcoming Clinic Admin

Ivy Health; Pheasant Ridge Mobile Home Park (Lancaster County); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Pet insurance

Parental leave

Disability insurance

EAP & discounts

Therapy services

401(k) match

PTO, holidays & CEU

Job summary

Ivy Health in Pennsylvania seeks a Patient Coordinator to be the first contact for patients, handling registration, scheduling, and admin tasks to ensure a smooth clinic experience. The role supports the clinical team with records management and excellent patient service.

Join a team delivering integrated therapies and building strong patient relationships through organized front-office support and compassionate care.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet patients and register them for visits.
• Schedule appointments and manage calendar and workflows.
• Maintain accurate patient records and assist clinical team.

Skills

Healthcare admin experience

Microsoft Office

Time management

Multitasking

Customer service

Adaptability

Eagerness to learn

Patient outcomes

Tools

Microsoft Office

Job description

Ivy Health in Pennsylvania seeks a Patient Coordinator to be the first contact for patients, handling registration, scheduling, and admin tasks to ensure a smooth clinic experience. The role supports the clinical team with records management and excellent patient service.

Join a team delivering integrated therapies and building strong patient relationships through organized front-office support and compassionate care.