Patient Care Coordinator - Front Desk & Scheduling

Ivy Rehab; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

PTO

Paid parental leave

Online education platform

Employee assistance program

Discount program

Complementary therapy services

Job summary

Ivy Health in New York, NY is seeking a Patient Coordinator to be the first point of contact, ensuring a welcoming and organized clinic experience. You will assist with patient registration, scheduling, and front office tasks while supporting seamless coordination with the clinical team.

The role emphasizes strong customer service, accurate record-keeping, and multi-tasking in a fast-paced healthcare setting, with competitive hourly pay and opportunities to grow within Ivy Health.

Qualifications

• 2+ years of administrative experience in a healthcare setting are preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Great time management and ability to multi-task in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for patients and families.
• Support front office operations including patient registration and scheduling.
• Maintain accurate patient records and appointment management.
• Provide excellent customer service and clinic coordination with the clinical team.

Skills

Administrative experience

Time management

Customer service

Tools

Microsoft Office

Job description

Ivy Health in New York, NY is seeking a Patient Coordinator to be the first point of contact, ensuring a welcoming and organized clinic experience. You will assist with patient registration, scheduling, and front office tasks while supporting seamless coordination with the clinical team.

The role emphasizes strong customer service, accurate record-keeping, and multi-tasking in a fast-paced healthcare setting, with competitive hourly pay and opportunities to grow within Ivy Health.