Patient Care Coordination Specialist II - Referrals

SouthEast Alaska Regional Health Consortium (SEARHC); Sitka (AK); On-site; USD 54,000 - 75,000; Full time

Benefits offered by this job

Retirement benefits

Paid time off

Parental leave

Health insurance

Dental coverage

Vision coverage

Life insurance

Disability

Job summary

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking a Patient Care Coordination Specialist II to support patient experience and clinic operations in Sitka, Alaska. The role involves coordinating referrals, scheduling complex appointments, and verifying insurance benefits while performing full registration and front-desk duties.

The position requires strong organizational skills and the ability to collaborate across teams, with a focus on continuity of care and exceptional patient

Qualifications

• Knowledge of referral processes, insurance benefits, and authorization requirements.
• Strong organizational, problem-solving, and time-management skills.
• Effective verbal, written, and interpersonal communication skills.

Responsibilities

• Performs Patient Care Coordination Specialist I duties to support patient experience and clinic flow.
• Coordinates internal and external patient referrals and follow up.
• Schedules complex/specialty and multi-provider appointments.
• Verifies insurance eligibility, benefits, and authorization requirements.
• Communicates results, referral status, and plans of care to patients and teams.
• Maintains patient confidentiality and professional standards.

Education

Associate’s degree or two years college

Two years relevant work experience

Job description

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking a Patient Care Coordination Specialist II to support patient experience and clinic operations in Sitka, Alaska. The role involves coordinating referrals, scheduling complex appointments, and verifying insurance benefits while performing full registration and front-desk duties.

The position requires strong organizational skills and the ability to collaborate across teams, with a focus on continuity of care and exceptional patient