Entry-Level Patient Care Coordinator — Healthcare Access

SouthEast Alaska Regional Health Consortium (SEARHC); Juneau (AK); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Sign-on bonus $1,000

Health insurance

Dental and vision benefits

Life insurance and disability

Job summary

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking an entry-level Patient Care Coordination Specialist I. The role serves as the primary contact for patients, supporting access to care through registration, scheduling, demographic and insurance verification, and high-quality customer service.

SEARHC offers comprehensive benefits and a mission-driven environment in Southeast Alaska. The position requires attention to detail and adherence to workflows, with a shift pattern of 8am-5pm

Qualifications

• High school diploma or GED required or preferred.
• Current Basic Life Support (BLS) certification preferred.

Responsibilities

• Serve as primary contact for patients, providers, and staff via phone, email, or in person.
• Register and pre-register patients ensuring accurate demographic and insurance information in the EHR.
• Check-in patients and support self-check-in, collect co-pays, and notify clinical team.
• Monitor appointment confirmations and follow up on unconfirmed appointments.
• Schedule, reschedule, and cancel appointments across service lines.
• Process travel documents and medical records per policy to support clinic flow.

Skills

Customer service

Data entry

Communication skills

Attention to detail

Interpersonal skills

Education

High school diploma or GED

BLS certification

Tools

EHR systems

Medical databases

Job description

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking an entry-level Patient Care Coordination Specialist I. The role serves as the primary contact for patients, supporting access to care through registration, scheduling, demographic and insurance verification, and high-quality customer service.

SEARHC offers comprehensive benefits and a mission-driven environment in Southeast Alaska. The position requires attention to detail and adherence to workflows, with a shift pattern of 8am-5pm