Patient Care Coordinator & Care-Team Navigator

SEARHC; Sitka (AK); On-site; USD 54,000 - 75,000; Full time

Benefits offered by this job

Retirement plan

Paid time off

Paid parental leave

Health insurance

Dental

Vision

Life insurance

Disability insurance

Job summary

SEARHC is seeking a Patient Care Coordinator in Sitka, Alaska to manage and coordinate all aspects of a patient’s care with the care team. You will ensure treatment plans are followed and patient needs are met, acting as a communication portal and coordinating referrals.

2 years of healthcare or related administrative experience is required, with an Associate’s degree or 2 years of college; his/her role includes outreach by phone or text and close collaboration with providers, nurses, and

Qualifications

• Associate’s degree or 2 years of college in social work, social services, healthcare administration, business administration, or related field.
• 2 years of relevant professional experience may be exchanged for a degree or course work.
• A Bachelor’s degree in a relevant field may be exchanged for all required experience.
• Basic Life Support preferred.

Responsibilities

• Assists the care team in coordinating safe, timely, effective, efficient, equitable, patient-centered care.
• Assesses self-management skills of patients and caregivers and encourages wellness and autonomy through support, training and coordination of community and/or referred services.
• Communicates regularly with patients and caregivers regarding Plan of Care (POC).
• Responsible for management and coordination of internal and external referrals.
• Acts as a communication portal between patients and their care team, sharing lab results to patients, generates patient letters, and completes relevant forms as needed.
• Preformed patient outreach- either by telephone or text encouraging patients to schedule with care team.

Skills

Customer service

Teamwork

Oral & written communication

Data collection

Microsoft Office

Education

Associate’s degree or 2 years of college

Bachelor’s degree exchange for experience

Basic Life Support (BLS) preferred

Tools

EHR systems

Job description

SEARHC is seeking a Patient Care Coordinator in Sitka, Alaska to manage and coordinate all aspects of a patient’s care with the care team. You will ensure treatment plans are followed and patient needs are met, acting as a communication portal and coordinating referrals.

2 years of healthcare or related administrative experience is required, with an Associate’s degree or 2 years of college; his/her role includes outreach by phone or text and close collaboration with providers, nurses, and