Patient Care Concierge — Front Desk & Scheduling

Montgomery College; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Vanderbilt Health is seeking a professional administrative clerk to support patient care on a busy unit. This role provides clerical and receptionist services to patients, families, visitors, staff and physicians, helping maintain smooth workflow and clear communication.

Key duties include processing orders, updating the computer system, managing the unit log, coordinating discharge tasks and answering the patient call system.

Qualifications

• High school diploma or GED required.
• Less than 1 year experience in healthcare admin preferred.
• Excellent communication and organizational skills.

Responsibilities

• Processes orders according to guidelines and follows downtime procedures.
• Enters and updates information in computer system to ensure current data.
• Maintains unit log, schedules follow-up appointments and handles discharge tasks.
• Responds to patient call system and provides clear information to families and staff.
• Uses telephone, paging, fax and scanning to facilitate communication and workflow.

Skills

Customer Service

Patient Documentation

Telephone Skills

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking a professional administrative clerk to support patient care on a busy unit. This role provides clerical and receptionist services to patients, families, visitors, staff and physicians, helping maintain smooth workflow and clear communication.

Key duties include processing orders, updating the computer system, managing the unit log, coordinating discharge tasks and answering the patient call system.