Patient Care Concierge & Scheduling Specialist

UnitedHealth Group; Laguna Beach (CA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group seeks an Associate Patient Care Coordinator to support front desk operations in a center setting. You will check patients in/out, collect payments, and ensure all paperwork is complete before visits.

Responsibilities include greeting clients, answering calls, scheduling, and handling referrals and insurance information. The role requires strong clerical skills and a proactive customer-service approach, with a Monday–Friday schedule and local benefits.

Qualifications

• High School Diploma or GED required.
• 1+ years of office experience, preferably in a mental health or medical setting.

Responsibilities

• Check in/Check out procedures.
• Greet clients entering center, answer phones, accept payments.
• Prepare paperwork for new clients and reviewing for accuracy.
• Data entry for new enrollments and terminations, process records requests and updating patient information as appropriate.
• Scheduling appointments, taking messages, and responding to patient and caller needs.
• Process payments for co-pays, deductibles, co-insurance, self-pay, and missed appointments fees.
• Secure patient information and maintain patient confidentiality.

Education

High School Diploma/GED

Job description

UnitedHealth Group seeks an Associate Patient Care Coordinator to support front desk operations in a center setting. You will check patients in/out, collect payments, and ensure all paperwork is complete before visits.

Responsibilities include greeting clients, answering calls, scheduling, and handling referrals and insurance information. The role requires strong clerical skills and a proactive customer-service approach, with a Monday–Friday schedule and local benefits.