Patient Access & Scheduling Concierge

Montgomery College; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

Career growth opportunities

Job summary

Vanderbilt Health is seeking an Administrative Specialist for the Surgical Specialties Admin department. Responsibilities include patient check-in/out, appointment scheduling, and maintaining a welcoming reception area while ensuring accurate patient information and smooth flow of daily operations.

The role emphasizes exceptional customer service, ability to coordinate with clinical teams, and adherence to billing and documentation standards within a busy outpatient setting.

Qualifications

• High School Diploma or GED required.
• Less than 1 year of relevant work experience.
• Experience in healthcare administrative settings is a plus.

Responsibilities

• Check-in and check-out patients.
• Schedule appointments via clinical communications or direct requests.
• Provide positive first impressions with strong customer service.
• Ensure point-of-service collections.
• Maintain reception area and communicate appointment updates to patients.

Skills

Customer Service

Patient Scheduling

Patient Documentation

Medical Terminology

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking an Administrative Specialist for the Surgical Specialties Admin department. Responsibilities include patient check-in/out, appointment scheduling, and maintaining a welcoming reception area while ensuring accurate patient information and smooth flow of daily operations.

The role emphasizes exceptional customer service, ability to coordinate with clinical teams, and adherence to billing and documentation standards within a busy outpatient setting.